Digital Products & FAQ

Everything you need to know about your ORLUNI digital patterns.


Welcome to ORLUNI, where creativity meets the timeless beauty of tiny stitches.

We are committed to making your experience simple, enjoyable, and inspiring. Whether you are purchasing your first miniature crochet pattern or exploring a new amigurumi project, this page provides essential information about our digital products, downloads, licensing, refunds, and customer support.

1. Our Digital Products

What does ORLUNI offer?

ORLUNI specializes in downloadable PDF crochet patterns and educational eBooks focused on Mini Crochet and Amigurumi.

Our digital collections may include:

  • Miniature crochet animals and characters

  • Mini crochet flowers

  • Amigurumi dolls and accessories

  • Crochet keychains and decorative creations

  • Beginner-friendly crochet tutorials

  • Creative pattern collections and educational eBooks

Important: All ORLUNI products described on this page are digital downloads. They are not finished crochet items or physical craft kits.

No physical products will be shipped with a digital-only purchase.

What is included in my purchase?

Each digital product has its own description explaining what is included.

Depending on the product, your PDF may contain written instructions, materials lists, stitch explanations, photographs, diagrams, and helpful crafting tips.

Please review the product description before purchasing.


2. Digital Delivery & Downloads

How will I receive my purchase?

After completing your purchase, Fourthwall will send a download link to the email address associated with your order.

Please check your inbox, including your spam or promotions folder, if you do not see the email.

How many times can I download my files?

Each purchased digital file can be downloaded up to 25 times per copy purchased, in accordance with Fourthwall's current digital-product limits.

We recommend keeping a secure personal copy of your purchased PDF after downloading it.

What if my download link does not work?

If you experience problems accessing your purchased files:

  1. Check your order confirmation email.

  2. Verify that you are using the correct download link.

  3. Try opening the link again using a compatible browser.

  4. Contact ORLUNI if the issue continues.

When contacting us, please provide your order number, product name, and a brief description of the issue.

Fourthwall may be able to assist with resetting a download link when necessary.

Contact ORLUNI:

https://orluni-shop.fourthwall.com/contact


3. PDF Compatibility & Printing

What devices can I use?

ORLUNI digital patterns can generally be opened on compatible:

  • Computers and laptops

  • Smartphones

  • Tablets

  • Other devices that support PDF documents

You will need a compatible PDF reader to open the files.

Can I print my crochet patterns?

Yes. You may print your purchased PDF patterns for your personal reference and crafting use.

Printing results depend on your printer, paper, and print settings.

What if I cannot open the PDF?

Please ensure that your file has downloaded completely and that your PDF reader is up to date.

If the problem continues, contact us through our official contact page.


4. Crochet Pattern Licensing & Copyright

Personal use

Purchasing an ORLUNI digital pattern grants you permission to download, store, and print the purchased file for your personal use, subject to the applicable product license.

Selling finished handmade creations

Customers may create and sell finished handmade crochet items made from ORLUNI patterns, including through small-scale commercial sales, provided ORLUNI owns the relevant pattern or has the necessary rights to authorize that use.

Any product-specific restrictions or third-party intellectual property rights must also be respected.

What is not permitted?

Unless explicitly authorized, customers may not:

  • Resell purchased PDF pattern files.

  • Redistribute or publicly share the original digital files.

  • Upload patterns to websites, file-sharing platforms, or online communities.

  • Reproduce pattern instructions or copyrighted images for redistribution.

  • Claim ownership of ORLUNI's original pattern designs, written instructions, or images.

  • Sell modified or repackaged copies of the original PDF patterns without permission.

Purchasing a digital pattern does not transfer copyright or intellectual property ownership.

For licensing questions, please contact ORLUNI.


5. Cancellations & Refunds

Can I cancel a digital product order?

Under Fourthwall's current digital-product policy, an eligible digital order can be cancelled within 30 days of purchase if the file has not been downloaded.

Once a digital file has been downloaded, cancellation eligibility may be limited, subject to applicable consumer protection laws.

What happens if I cancel an eligible order?

If a digital order is successfully cancelled, access to the cancelled file will be discontinued.

Cancellation and refund requests are handled in accordance with Fourthwall's policies and applicable consumer rights.

Can I request a refund after downloading?

Downloading a digital product may affect eligibility for cancellation or withdrawal.

However, this does not eliminate mandatory consumer rights.

If your purchased file is corrupted, inaccessible, defective, or materially different from its description, please contact us so the issue can be reviewed.

What if I purchased the wrong pattern?

If you purchased the wrong product and have not downloaded it, contact us promptly to check whether your purchase is eligible for cancellation.

How do I request assistance?

Please contact:

https://orluni-shop.fourthwall.com/contact

Include your order number and the name of the purchased product.

ORLUNI does not apply a blanket no-refunds policy. All requests remain subject to Fourthwall's applicable terms and mandatory consumer protection laws.


6. EU, EEA & UK Consumer Rights

Customers located in the European Union, European Economic Area, and United Kingdom may have statutory consumer rights, including a potential 14-day right of withdrawal for certain digital purchases.

Where applicable, checkout may request that a customer:

  • Expressly agrees to immediate delivery of digital content.

  • Acknowledges that beginning access or downloading may result in the loss of the statutory withdrawal right.

The effect of such consent depends on the applicable legal requirements and whether the necessary conditions have been satisfied.

Nothing in this policy excludes, restricts, or overrides consumer rights that cannot legally be waived.

For additional information, please consult Fourthwall's applicable terms:

https://fourthwall.com/legal/merchandise-terms-of-service


7. Accepted Payment Methods

How can I pay?

Available payment methods depend on your country, device, and checkout eligibility.

Payment options may include:

  • Major credit and debit cards

  • PayPal

  • Apple Pay

  • Google Pay

  • Supported local payment methods

The payment options available for your particular purchase will be displayed during checkout.

Are payments secure?

Payments are processed through Fourthwall and its supported payment service providers.

Please do not send payment card details or account passwords through ORLUNI's contact form.


8. Privacy & Email Updates

How is my personal information handled?

Personal information associated with purchases may be processed by Fourthwall and relevant service providers in accordance with their applicable privacy policies.

For more information, please review Fourthwall's Merchandise Privacy Policy:

https://fourthwall.com/legal/merchandise-privacy-policy

Does purchasing automatically subscribe me to marketing emails?

No. Purchasing a digital product does not, by itself, mean that you have subscribed to ORLUNI marketing emails.

Where available, customers may be offered the option to subscribe to email updates through the store's newsletter signup form or checkout marketing preferences.

Checkout consent options may vary according to applicable local regulations.

What kind of emails might I receive?

If ORLUNI offers email newsletters and you subscribe, communications may include:

  • New crochet pattern announcements

  • Mini crochet tutorials and inspiration

  • Creative project ideas

  • Educational content

  • Occasional product updates and promotional offers

ORLUNI's marketing campaigns, when offered, are managed through an appropriate email marketing service rather than being sent directly by Fourthwall.

Marketing communications will include an unsubscribe option, as required by applicable law.


9. Frequently Asked Questions

Are ORLUNI patterns suitable for beginners?

Patterns may vary in difficulty. Please review the skill level and instructions listed in each product description before purchasing.

Do I need special crochet materials?

Materials depend on the pattern.

The relevant product description or PDF instructions will identify recommended materials where applicable.

Can I use a pattern on multiple personal devices?

You may keep and access your purchased copy on your personal compatible devices, subject to the applicable license and Fourthwall's download limits.

You may not redistribute the file to other users without authorization.

Can I give a purchased PDF to someone else?

A purchased PDF is licensed according to its stated usage terms. Sharing or transferring the file to another person is not permitted unless the applicable license explicitly allows it.

If you wish to purchase a pattern for someone else, please use a supported gifting option, if available, or contact us for guidance.

Can I use ORLUNI patterns to create handmade gifts?

Yes. You may create finished handmade items for personal enjoyment or as gifts, subject to any product-specific licensing conditions.

Can I sell finished items made from ORLUNI patterns?

Yes, where the applicable pattern license permits it and ORLUNI has the rights necessary to authorize such use.

Small-scale sales of finished handmade creations are permitted under the standard ORLUNI license described above, unless otherwise stated.

Can I redistribute a free ORLUNI pattern?

Free patterns may still be protected by copyright.

Unless expressly authorized, please share a link to the original ORLUNI page rather than redistributing the PDF file or its contents.


10. Customer Support

Need help with your order?

We aim to provide a clear, helpful, and professional customer experience.

If you need assistance with a digital purchase, download, or pattern-related question, please contact us using our official contact form:

https://orluni-shop.fourthwall.com/contact

To help us review your request, please include:

  • Your order number, if applicable

  • The name of the digital product

  • A description of the issue

  • Relevant non-sensitive screenshots, if helpful

Please do not include passwords, full payment card numbers, or other sensitive account information.


11. Fourthwall — Merchant of Record

Fourthwall acts as the seller and Merchant of Record for purchases processed through the ORLUNI storefront.

Fourthwall processes payments and handles applicable sales tax and VAT responsibilities associated with eligible transactions.

Purchases are governed by Fourthwall's applicable Merchandise Terms of Service and privacy disclosures.

ORLUNI provides support regarding its digital files and pattern content, while digital cancellation and refund requests are processed according to Fourthwall's applicable policies.

Fourthwall Merchandise Terms of Service:

https://fourthwall.com/legal/merchandise-terms-of-service

Fourthwall Merchandise Privacy Policy:

https://fourthwall.com/legal/merchandise-privacy-policy

Any mandatory consumer protection rights and applicable Fourthwall terms continue to apply.


12. The ORLUNI Promise

At ORLUNI, we believe that creativity begins with the smallest details.

Every stitch is an opportunity to learn, imagine, and create something meaningful.

Our mission is to inspire makers around the world through beautifully designed miniature crochet patterns, thoughtful creative resources, and a passion for handmade artistry.

Thank you for exploring the world of ORLUNI.

ORLUNI

Tiny Stitches, Timeless Elegance.

The Art of Tiny Stitches.